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updatedAt: 2026-04-24T14:47:12.000Z
agentTools:
  projectIndex: https://gtidocs.readme.io/llms.txt
---

# I lost access to my authentication device/offline codes for 2FA

To regain access if your 2FA device or offline codes are unavailable, request a [2FA reset](https://gtidocs.readme.io/docs/admins-guide#125-resetting-two-factor-authentication-for-a-user)   from any of your group administrators.